All new employees must submit fingerprints for national and state background checks. This is required by law and must be completed within 30 days of being hired. Failure to complete this state mandate within the specified time frame may result in termination.

  • You may schedule an appointment with ACES to have your fingerprints processed at ACES (view the schedule).  Appointments can be made Mondays, 9:30-11:30am, Tuesdays, 2:00-4:00pm and Thursdays, 2:00-4:00pm at 370 James Street, Suite 303, New Haven, CT 06513. 
  • Required items include: your Applicant Tracking Number/Confirmation Page, photo ID, (driver's license or passport), and ACES processing fee of $25.

Beginning on October 15, 2024, all payments made with a credit/debit card must be made prior to your appointment. To do so, please click on the Fingerprinting Payment: Credit Card link on our website. On the payment form, please make sure you include your first and last name, your email address and the scheduled appointment date and time.  Please note: ACES charges $25, but with the credit card processing fee, your total fee will equal $25.38. Once paid, ACES will receive confirmation of payment. 

If you have prepaid for your appointment, but can no longer make it, please reschedule on our website. Once you reschedule, you do not need to make another processing fee payment.

If you do not show up for your appointment, you will not be refunded the processing fee. 

If you would like to pay in cash, you must bring the $25 processing fee with you on the day of your appointment. 

Please note:  ACES Fingerprinting Services are only valid in the state of Connecticut.  Results may not be shared with other states.